This Mattress Just Ranked #1 in Customer Satisfaction—And I’m Not Surprised

Photo: Getty Images / Daly and Newton
It's a well-known statistic that you'll spend about one-third of your life in bed, so why not get comfortable? When it comes to choosing a mattress beloved by millions, there's a clear frontrunner. For the third year in a row, Tempur-Pedic ranks first in customer satisfaction. The best Tempur-Pedic mattress is built to suit your unique sleeping needs—not too soft, not too firm, but just right.

According to the J.D. Power 2021 Mattress Satisfaction Report, Tempur-Pedic smashes competition across all metrics in the Retail Mattress category (which includes support, durability, comfort, customer support, and more).

"We are honored to have achieved this award in the Retail Mattress category for the third consecutive year and in the Online Mattress category for the first year," said Scott Thompson, Tempur Sealy Chairman and CEO. "This recognition is a testament, by consumers, to our commitment to provide innovative and high-quality product solutions that address their sleep needs so that they can achieve their best sleep, every night. I would also like to thank our employees and valued retail partners for making this possible through their dedication, hard work and support."

Tempur-Pedic also ranks first for overall customer satisfaction for the Online Mattress category. You don't have to go bed hopping at the local mattress store to find the the right Tempur-Pedic for your budget and comfort; you're basically guaranteed to love it straight out of the box.

If you're on the market for a new mattress (and who isn't?), Tempur-Pedic is your most comfortable bet.

The best Tempur-Pedic mattress, according to customer satisfaction

The TEMPUR-Cloud Collection

TEMPUR-Cloud — $1,999.00

Tempur-Pedic’s entry-level luxury mattress offers a lot of bang for your buck. The multi-layer mattress sits smack-dab in the middle of firm and soft, adapting to your weight and shape over time for the ultimate level of comfort. Like all Tempur-Pedic mattresses, the Cloud reduces the ripple effects of your partner’s tossing and turning so you can sleep soundly all night long.

This mattress is perfect for anyone looking for an endlessly comfortable option without the bells and whistles of some of Tempur-Pedic’s high-end models.

The TEMPUR-Adapt Collection

best tempur-pedic mattress
TEMPUR-Adapt — $1,799.00

The Adapt line is made for people with pets, partners, and/or kids. The more advanced “motion cancellation” technology ensures that no matter who (or what) has crawled into bed to snuggle, you’ll continue to dream on. This bed is also 11 inches thick to help mitigate the pressure points that often cause you to shift and readjust as the night wears on.

This model is perfect for those who don’t live alone with a mid-range budget.

TEMPUR-ProAdapt — $3,199.00

The next tier mattress in the Adapt line adds an extra inch of mattress for pressure relief and comes with a cooling removable and washable cover. It’s perfect for those of us who sleep with a pet, but rest easier knowing that we can send our mattress cover through a wash cycle when it gets too filthy.

best tempur-pedic mattress
TEMPUR-LuxeAdapt — $3,999.00

The most luxurious mattress in the Adapt line rings it at almost four grand for a reason: Its 13-inch profile offer 40 percent more NASA-designed TEMPUR material than the original Adapt and 20 percent more than the Pro. It also comes with the cooling, washable topper for those who want maximum comfort and maximum cleanliness.

The TEMPUR-Breeze Collection

TEMPUR-ProBreeze — $4,299.00

Attention, hot sleepers: the TEMPUR-Breeze collection is made for you. Tempur-Pedic designed this line of mattresses in a “thermal laboratory” to help make sure the micro-climate between your bed and your comfort remains the ideal temperature for slumber.

The ProBreeze model comes with all the motion cancellation and pressure relief you’ve seen in other models, but it’s also 12 inches thick and will keep you feeling up to 3°F cooler. So if you tend to wake up in a sheen of sweat, this model is for you.


best tempur-pedic mattress
TEMPUR-LUXEBreeze — $5,299.00

One level up from the ProBreeze, the LUXEBreeze is Tempur-Pedic’s most luxurious mattress ever. It keeps you up to 8°F cooler with 13 inches of support. This is for the most high-maintenance, sweaty sleeper among us. (I see you. I am one of you.) The firm LUXEBreeze is pefect for side-sleepers. If you in the market for a luxury mattress with motion-cancellation, extra support, and something can be thrown in the washer, consider your search over.

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